The practical bits
Delivery, pickup and returns.
What to expect after you order, and what to do if something is not right.
Delivery
We deliver across Ghana. Accra orders placed before 2pm are usually delivered the same day or the next. Kumasi, Takoradi, Tamale and other regions take two to five working days depending on the courier.
Delivery fees are shown at checkout before you pay. Orders over GH₵800 to Greater Accra are delivered free. Orders over GH₵500 can use the FREESHIP code.
Pickup is free from the shop during opening hours. We will message you when the order is ready.
Returns
Unworn clothing with tags attached can be returned within 7 days of delivery. Baby gear can be returned within 7 days if it is unused and in its original packaging.
For hygiene reasons we cannot accept returns on shea butter, oils, honey, opened lace or cut fabric. If an item arrives damaged, send a photo on WhatsApp within 48 hours and we will replace it or refund you.
Sizing
Children's sizes are listed by age and measurements. If your child is between sizes, size up. Message us with their height and weight and we will tell you which size we would choose.
